Monday, September 9, 2019

Instructional Technology Practicum Fall 2019 Week 3 - Respondus Monitor Training Overview

My supervisors have assigned me to train faculty and staff about how to use LockDown Browser and Respondus Montior. This is a new technology that has recently been integrated into UAB's technology resources for their learning management system, Canvas. We did not use surveys or needs assessment strategies, as training is needed for new technology.

I have created and overview for the training session, as requested by my supervisors.


Respondus Monitor Training Overview

LockDown Browser
What is LockDown Browser?
·       Custom browser that prevents cheating during online tests
·       Specifically designed to integrate with Canvas
With LockDown Browser, students cannot:
·       Print
·       Capture screen content
·       Go to other websites
·       Access other applications
Instructor Perspective
LockDown Browser Dashboard
Creating a Quiz with LockDown Browser
·       How to require LockDown Browser for the quiz
·       Lockdown Browser settings:
o   View Feedback and Results
o   Advanced Settings
§  Lock students into the browser until exam is completed
§  Allow students to take the exam with an iPad
§  Allow access to specific materials
§  Enable Calculator on the toolbar
§  Enable Printing from the toolbar
§  Password settings
Student Perspective
·       Install custom browser from unique link
·       Windows, Mac or iPad
·       Use a lab computer with LDB installed

Student Perspective in the App
·       No function or command keys
·       No keyboard shortcuts
·       No right-click mouse menu
·       No start button
·       No system tray or dock

Proctored Environments
·       In proctored environments, addresses digital cheating
·       In non-proctored environments, does not address
o   External resources
o   Student identity

Respondus Monitor
What is Respondus Monitor?
·       Companion product for LockDown Browser
·       Deters cheating in non-proctored environments
·       Webcam records student test session
·       Instructor can review prioritized videos and flags of suspicious behavior
Instructor Perspective
Monitor Webcam Settings
·       Webcam check
·       Additional instructions
·       Guidelines and Tips
·       Student Photo
·       Show ID
·       Environment Check
Facial Detection Options
·       Prevent students from starting the exam if face cannot be detected during Startup Sequence.
·       Notify students during the exam if face cannot be detected
Advanced Settings
Instructor Video Review
·       Review Priority
·       Reviewing Flags
Student Perspective Using Respondus Monitor
·       Order of steps to login to LDB and Respondus Monitor
·       Closing programs in LDB and Respondus Monitor
·       Taking the exam
·       Viewing Results


Tips and Best Practices
·       Try it yourself
·       Customize settings for your exams
·       Prepare your students
o   Practice quiz and help center
o   Sample wording and resources in Welcome Screen

Common Issues and Questions
·       Student cannot login (browser points to the wrong institution)
·       Course Copy and loading the dashboard
·       Message instructs student to close other applications
·       No video available
·       Student can access exam without LockDown Browser
o   LockDown Browser requiremtn reads “Error”

Support Resources
o   Knowledgebase, Technical support and updates
o   Help center
o   Startup Sequence “It’s not working”

Hours Log:
M-F; 7:00 - 4:00
Weekly Hours: 48
Total Hours: 144